Programme

The 2010 programme is to be confirmed.

Amongst the topics BIALL would like to cover during the Brighton Conference are:

How to cut the right costs and make the right investments,
How to add value to the legal information unit without stretching the budget,
How to obtain Kite Marks such as the Customer Service Excellence mark (previously known as the Charter Mark), the ISO or LEXCEL Practice Management Standard,
How to keep on the right side of copyright legislation,
How to best negotiate legal electronic resource contracts and the renewals of existing contracts,
How to best market the legal information unit within a larger organisation to minimise potential cuts to budget.