Customer Relations Initiative Award
The Customer Relations Initiative Award was established in 2005 by BIALL’s Legal Information Group (LIG). From 2007 it became the responsibility of the Awards & Bursaries Committee (ABC) who now administer this prestigious award.
The aim of the CRIA is to reward outstanding best practice by a supplier or a publisher in the field of legal information. The aims of the award are to:
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Recognise and reward excellence and innovation in customer relations
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Promote awareness of how customer relations initiatives can benefit information professionals and suppliers alike
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Encourage high quality communication
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Promote best practice. Where publishers are concerned the CRIA aims to recognise appropriate performance in relation to the principles set out in the BIALL Code of Good Practice for Legal publishers. Click here for the Code courtesy of LIG’s pages.
Previous recipients of the award
