Supplier of the Year Award Winners
Current Holder 2013: Wildy
This year, the Supplier of the Year award is more relevant and representative than ever. The award is made on the basis of a survey of BIALL members organised by the Supplier Liaison Group (formerly titled the Legal Information Group). The full results of the survey will be made available to members shortly after the conference.
This year’s response rate of 142 was exceptional and much higher than last year when it dipped to 57. Around 20% of the membership took part in the survey this year, including 31 responses from academic libraries.
Average overall ratings for all suppliers were marginally higher than for the 2012 survey.
An honourable mention goes to Avizandum, a Scottish book supplier that always punches above its weight in the survey.
The top three suppliers in reverse order are in third place Hein, leading the charge from the academic suppliers.
Last year's winners 7Side are runners up this time.
But there was a clear winner with an average score of 4.73 out of 5. Respondents described this supplier as a joy to work with, their customer service is rated as excellent, fabulous, unparalleled, second to none, first rate and the best. Their website is highly praised along with their courtesy, speed and lack of pushiness particularly in respect to marketing.
Previous winners
2012: 7Side Ltd
2011: Bloomsbury Professional
2010: Wildy & Sons Ltd
2008: Institute of Advanced Legal Studies
2007: 7Side Ltd
2006: Legal Library Services
2005: Wildy & Sons Ltd
