Research Manager - Gibson, Dunn & Crutcher LLP
|Closing date||06 May 2017|
|Contact name||Alison Clifford|
|Company||Gibson, Dunn and Crutcher LLP|
Reporting Relationships: The London office Research Manager reports to the Firm’s Global Services Associate Director of Research & Information Management and the London Office Director of Administration and Human Resources for administrative matters. The Research Manager has regular contact with the Lawyers in the London office and the Firm, and with the US and International office research staff.
Position Overview: Plans and manages the operation of the London library. Works closely with the London lawyers and paralegals, and assists with UK-related research and resources for the lawyers in all offices to provide the highest level of legal and business research and reference services. Assists the lawyers in the Hong Kong, Brussels, Dubai and Singapore offices with UK-related online and print research, retrieval of case documents, and acquisition of reference materials for the library collection.
Candidate Requirements: Experienced and qualified information professional and successful researcher to provide client-focused information services. Previous legal research experience is required, as well as a continuous improvement mindset. Experience using and maintaining an online library catalogue system, proficient technology skills, including knowledge in legal research resources such as Lexis, Westlaw, PLC, and other online databases. Excellent communication and people skills.
Education: MA / MSc in Library Science, or a University graduate with recognised qualifications; preferably in Information Studies.
Duties and Responsibilities:
Reference and Research
- Respond to all requests for research assistance, providing information and resources meeting the requirements for scope and timeliness identified by the requestor.
- Demonstrate expertise in the use of print, online and Internet information resources.
- Objectively reviews research skills, and plans for improvement.
- Spend significant time in direct customer service, meeting departmental expectations for billable time.
- Produce client profiles for all new clients as requested by the partners.
- Be familiar with all internal research resources, such as the intranet and document management system, to provide a comprehensive research result.
- Participation in Research department conference calls
Collection and Resource Management
- Manage the London collection of resources.
- Review invoices to ensure receipt of materials and submit for payment.
- Participate in contract negotiations of resources for the office library by performing user surveys, filling out renewal forms and providing business justification for renewals.
- Review online research activity regularly.
- Maintain online cataloging records for the office, including both added and deleted titles as well as reflecting new editions of existing titles.
- Produce and maintain a logical system for routing, and update records of participants in electronic current awareness delivery systems. Ensure that all new timekeepers have an opportunity to select current awareness materials, and that there is an annual review of those elections.
- Maintain productive relationships with all vendor representatives, and make time available to keep current with new products or services being offered.
- Manage collection in a cost-effective and efficient manner, including both the acquisition and cancellation of titles.
- Plan for optimal use of available library space.
- Follow up on locating or replacing missing books, and making sure that the loose-leaf collection updates are filed timely and accurately.
Library Know How
- Contribute ideas and content for the “Know How” page on the Library page on the Intranet.
- Take part in marketing the library service to the practice groups.
- Knowledge of business sources to address enquiries from the lawyers and Marketing Department.
Training and Orientation
- Provide initial and ongoing training for online and internet research tools and intranet pages.
- Obtain and distribute passwords and maintain password lists for the London office.
- Provide point of need training for all library resources as required. Provide library orientation and tours for all new lawyers and paralegals.
- Publish and maintain the London Office Library Page on the Intranet, including library procedures specific to the London office, as well as routing information, new acquisitions, and other pertinent information.
Teamwork and Communication
- Actively participate in using and promoting the firm’s electronic subscriptions.
- Participate in testing of new databases or services.
- Strive to enhance the reputation of the library in all written or oral communications.
- Maintain cordial relationships with area libraries and librarians, participating in local professional associations, managing reciprocal borrowing/lending agreements, and projecting a positive image of the firm in all outside dealings.
- Participate in the activities of professional associations at the local level, if deemed to have value and approved by the Associate Director of Research & Information Management and the London Office Director of Administration and Human Resources.
To Apply please contact AClifford@gibsondunn.com