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Knowledge and Information Officer - Clifford Chance LLP

Contract typeFixed-term
Closing date19 April 2017
CompanyClifford Chance LLP

We currently have a 12 month contract maternity cover contract for a Knowledge & Information Officer. This will be in our Information Services team in the Finance & Capital Markets Practice. 

As a Knowledge & Information Officer, your remit will be to understand the work of the practice area and maintain an awareness of relevant topical issues.  You will use online and hard copy resources to identify specific developments and disseminate them in the most appropriate manner, in particular via the intranet and newsletters. You will be responsible for capturing and organising knowledge for inclusion in internal knowledge systems and will be accountable for maintaining the relevant intranet pages for your area. To be successful in the role you will need to be proactive by engaging with lawyers and seeking feedback in order to identify internal client needs and encourage knowledge sharing. You will be responsible for ensuring that all of your internal clients are aware of the relevant information resources – this will include delivering training via one-to-one and group sessions. 

To be successful in this role you will need to demonstrate excellent communication and networking skills in order to confidently build relationships with internal clients at all levels in the Firm.  You will handle a range of challenging enquiries and as a result will need to display initiative and a pro-active approach to resolving problems, often requiring lateral thinking.  You will need to have an ability to develop a good understanding of the work of the practice area to appreciate the internal clients' information needs and to identify relevant knowledge.  You will also require excellent written communication skills as you will be drafting and editing content. Experience of Microsoft Office is required as well as good general technical skills in order to use and manage the various information systems and interfaces. You don't necessarily need previous experience within an information officer role however experience in a corporate environment and a desire to move in to Information services as a career are essential.

Please apply via the Clifford Chance careers website at the following link :

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